Three invalid logon attempts will lock you out of Internet Banking. Customers should call a customer sales representative at 417-739-9300 Monday ­ Thursday from 8:30 A.M. ­ 5:00 P.M and Friday 8:30 AM ­ 5:30 PM.

Yes. If you have a Table Rock Community Bank account - CD, Loan, Savings, or Checking product - you can get Internet Banking for FREE. You must have a checking account to have Bill Payment.

The change can be made through any customer service representative.

You can call a customer service representative at 417-739-9300 Monday ­ Thursday from 8:30 A.M. ­ 5:00 P.M and Friday 8:30 AM ­ 5:30 PM.

First, we use 128-bit encryption, the highest form of encryption currently available, to secure your Internet Banking sessions. Whenever you see the padlock symbol in your browser, you know this security feature is active. Other security tools are in place to ensure the integrity of your data, including firewalls and filtering routers that secure computers from Internet access and a "trusted" operating system, which protects information from both internal and external threats.

For additional security, customers select their own Personal Identification Number. PIN guessing is deterred by locking the ID out of the system following three unsuccessful logon attempts. These are just a few of the many security tools we use. These layers of security work together to make sure that all information transmitted between you and Table Rock Community Bank is both secure and authentic.

By clicking on the Test Browser button on our Home Page/Internet Banking sign-on page.

Telephone a customer service representative at 4711739-9300 Monday ­ Thursday from 8:30 A.M. ­ 5:00 P.M and Friday 8:30 AM ­ 5:30 PM, or e-mail your question to info@trcbank.com.

User ID, PIN, and Internet access. The Internet access could be at home or work. The browser must have 128-bit encryption. Using Internet access from some company locations may not work because of the security that company has implemented for outside Internet browsing.

Internet Banking and Bill Payment are free to all customers.

If you lose/forget your ID or PIN, telephone a customer service representative at 417-739-9300 Monday ­ Thursday from 8:30 A.M. ­ 5:00 P.M and Friday 8:30 AM ­ 5:30 PM.

Unlimited in the number and type of accounts to access.

Transfer funds between all checking and savings accounts (regulatory limitations may apply).

Transfer funds between checking/savings and loan accounts at Table Rock Community Bank allowing for Interest / Principal payment distribution.

Transfer funds between lines of credit (Cash Reserve) and checking.

Transaction history on all deposit and loan accounts.

Check Imaging with front and back images on all cancelled checks.

Obtain account information on your Checking, Savings, CD’s, Loan, and Safe Deposit Accounts.

Stop payment on checks drawn on your checking account at Table Rock Community Bank (stop payment charges may apply).

Download "real time" transactions from any accounts to industry standard money management software.

Bill Payment Option - access the designated checking account to pay most bills.

It will be available virtually any time, day or night, 7 days a week. However, there may be times when it is temporarily unavailable due to nightly processing updates, or technical difficulties.

Any consumer, sole proprietor, partnerships, or corporation can use Internet Banking and Bill Payment.

Table Rock Community Bank customers can start Internet Banking by visiting any Customer Service Representative at any branch location, or by applying online.

Yes. You may not use Bill Payment to pay any government agency.

You can make multiple payments to the same payee as long as the payment amounts are different. For your protection, the system will not pay duplicate items in the same day.

No. In order to change a merchant address, you will have to set up a new merchant with the correct address and delete the entry with the incorrect address.

You can request a copy through Table Rock Community Bank Customer Service at 417-739-9300. There may be a fee associated with this service.

Yes. You can set up recurring payments in the following frequencies:

Weekly

Bi-Weekly

Semi-monthly

Monthly

Quarterly

Semi-Annually

Annually

Yes, as long as you have a checking account at Table Rock Community Bank; however, payments can only be made to locations in the United States.

Once you set up the merchant, you can look at the VIEW PAYEES screen, which includes a field that indicates if the merchant is electronic or check.

You may schedule payments as far in the future as you want. Recurring payments can have an ending date of any year in the future.

Check payments should be scheduled at least 5 business days in advance of when you want the payment to be posted at the payee. Electronic payments should be made 3 business days in advance of when you want the payment to be posted at the payee.

You may edit or delete scheduled payments until 10:00 P.M. Kimberling City (Central) time the day before the scheduled payment date. For example, if a payment is scheduled for today, you may edit or delete the payment up until 10:00 P.M. today.

Payment History records are kept for one year.

You may have up to 99 payees.

Yes. The minimum payment amount is $0.01. The maximum amount is $9,999.00. Any payment larger than this will have to be arranged in advance with Table Rock Community Bank.

Status Value: Payment Pending
Definition: The payment has been processed, but not yet sent.

Status Value: Payment Processed
Definition: The payment has been processed and sent.

Status Value: Hold
Definition: The payment has a research request on it and has not been processed.

Status Value: Stopped
Definition: You have requested the payment to be stopped. It cannot be processed again.

Scheduled payments that fall over a weekend will be processed on Friday evening prior to the weekend. Any new payments that are scheduled during the weekend, for the current weekend, will be processed on Sunday night. Holiday processing is done the following day after the holiday.

Bill payment items are treated just like any other check you write. Should the item be returned, a hold may be placed on your bill payment service.

The money will be withdrawn from your account approximately one to two business days after the payment date you have specified. To insure adequate funds are available in your account, it is a good practice to have the funds in your account on the scheduled payment date.

No. The memo field is for your personal records; however, the account number that you entered when you added the payee to your Personal Payee List is printed on the check.

Call Table Rock Community Bank Customer Service at 417-739-9300. They are open Monday - Friday from 07:00 A.M. ­ 09:00 P.M. and Saturday from 08:00 A.M. ­ 05:00 P.M. Central Time.

You can pay ANYONE in the United States (excluding government agencies) - from your next door neighbor, to the utility company, the bank, and even a child in college across the country! You cannot make payments to any government agency.

Due to Federal Regulations the customer may not make more that six transfers or withdrawals per month or statement period or more than three to third parties, when these transfers are made by means of a pre-authorized or automatic transfer, or telephonic agreement, order or instruction, including Internet Banking. Transferring from a savings or money market account to a loan at Table Rock Community Bank does not count towards the excessive withdrawal limit.

You may transfer between all your designated deposit or loan accounts at Table Rock Community Bank. Some accounts may be excluded from transfer capability due to regulatory requirements, bank policy, or loan agreement between the customer and Table Rock Community Bank.

A transfer can be made up to 7:00 P.M. Kimberling City (Central) time during any business day for that transaction to post that night. This includes all transfers between deposit accounts and loans. A transfer made today after 7:00 P.M. will "memo post", but will not actually appear until the next business day.